Update to review of 12/27/2021:Lawrence Smith, manager of Sugar Bear Plumbing Co, saw my review of my terrible experience with the faulty dishwasher installation, and called me to say that... read moreUpdate to review of 12/27/2021:Lawrence Smith, manager of Sugar Bear Plumbing Co, saw my review of my terrible experience with the faulty dishwasher installation, and called me to say that "this was not who they [Sugar Bear] were" and he would make it right for me. On Thursday, 01/27/2022, Lawrence did make it right. He installed the air gap that should have been installed on 12/27/2021, he installed a new kitchen faucet that I had purchased, and then tested the dishwasher. I now have a functional dishwasher! Thank you, Lawrence, for assuring me of Sugar Bear's integrity and for following through by holding your company accountable.The deep scratch on my wood floor, caused by Sugar Bear's employees dragging the old dishwasher down the hall, still requires remedy by Sugar Bear; Lawrence has promised to take care of it. read less
Tevis J.